Terms & Conditions

Legal agreement

These Terms and Conditions form a legally binding agreement between you (the user) and Star Forge Grid. By using this website or submitting an enquiry, you confirm that you have read and accepted these terms in full.

For users who enter into a service arrangement with Star Forge Grid, a separate written agreement will be issued. These general Terms and Conditions remain applicable unless explicitly superseded by a specific service contract.

1. User obligations and conduct

1. You agree to use this website only for lawful purposes and in accordance with applicable Japanese law and any relevant international regulations.
2. You must not use this website to transmit material that is defamatory, offensive, fraudulent, or otherwise harmful to Star Forge Grid or any third party.
3. You must not impersonate any person or misrepresent your identity or affiliation when submitting enquiries or any other communications.
4. You agree not to attempt to interfere with the operation of this website, including through the introduction of malicious code, unauthorised access attempts, or service disruptions.
5. Content restrictions: users must be aged 18 or over to submit enquiries, enter service arrangements, or provide personal data through this website.
6. Any feedback or information submitted to us may be used to improve our services, unless explicitly marked as confidential.

2. User responsibilities

7. You are responsible for ensuring that any information you provide through this website is accurate and up to date at the time of submission.
8. You acknowledge that the information on this website is provided for general guidance only. Any specific advice, pricing, or availability is subject to direct confirmation from Star Forge Grid in writing.
9. You agree to indemnify and hold harmless Star Forge Grid, its team, and its representatives from any claim, loss, or damage arising from your misuse of this website or violation of these terms.
10. By submitting personal data, you confirm that you do so freely and that you have read our Privacy Policy.
11. Any third-party links on this website are provided for convenience only. Star Forge Grid is not responsible for the content or practices of any third-party website.

3. Disclaimers and limitations

12. Disclaimer of warranties. This website and its contents are provided on an "as is" basis. Star Forge Grid makes no warranties, express or implied, regarding the accuracy, completeness, or fitness for a particular purpose of any content published here.
13. Limitation of liability. To the fullest extent permitted by law, Star Forge Grid shall not be liable for any indirect, incidental, or consequential loss or damage arising from the use of, or inability to use, this website.
14. Exclusion of consequential damages. In no event shall Star Forge Grid be liable for loss of profits, business interruption, or any special damages arising from the use of information on this website.
15. Force majeure. Star Forge Grid shall not be held in breach of these terms for failure to perform due to circumstances beyond its reasonable control, including but not limited to acts of nature, government restrictions, or infrastructure failure.
16. Nothing in these terms limits liability for death, personal injury, or fraudulent misrepresentation caused by negligence.

4. Legal information and dispute resolution

17. Governing law. These Terms and Conditions are governed by and construed in accordance with the laws of Japan.
18. Jurisdiction. Any dispute relating to these terms or use of this website shall be subject to the exclusive jurisdiction of the courts located in Tokyo, Japan.
19. Dispute resolution. Before initiating formal proceedings, both parties agree to attempt to resolve any dispute through good-faith written communication. Contact us through the Contact page to begin this process.
20. Severability. If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.
21. Entire agreement. These Terms and Conditions, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Star Forge Grid regarding use of this website.
22. Modifications. Star Forge Grid reserves the right to update these terms at any time. The date at the top of this page reflects the most recent revision. Continued use of this website after changes are published constitutes acceptance.